Guarantee
Gibby’s Wine Den guarantees customer service unparalleled in the industry. We are happy to research wines, place special orders, pair wine to your menu, schedule private events, assist in planning your event, etc. Each of these are value added services that enhance your wine experience.

Gibby's offers our customers special attention in a variety of areas. Please click below to learn more about these services we can provide:

Chilled wines or beer and soft drinks for your ride with SPAREWHEELS Transportation services!

Custom-created gift and wine baskets

Custom-created beer "buckets"

Event Planning and Event Styling with Gibby's Celebration Design Team

Private Events and Wine Tastings at our facility

Gibby's University Customized Wine Education

If there is a service not listed here that you are interested in, please do not hesitate to contact a staff member for assistance.

To place orders in advance or for questions, call or email Gibby's Wine Den:
Telephone: Call us at 630.208.6424 to place your order over the telephone.
Fax: Place your order via fax to 630.232.7231

Email: info@gibbys-wine.com

Download our Order Form

Please note that in the instances of older vintages and fine and rare wines availability in many cases is extremely limited. We will do our best to fill your order but can not be held responsible if an item is unobtainable at that time.

Gift items may also be in limited supply. Some items are one of a kind. We will do our best to fill your order but cannot be held responsible if an item is unobtainable at that time.

Maximum credit card purchase: Credit card purchases may not exceed $25,000.

Cancellation: A restocking or cancellation fee of 10% will apply to any cancelled order that has been processed.

If we do not have the item you are looking for we would be happy to try and special order it for you.

Request ordering assistance

SHIPPING

Gibby’s Wine Den will ship your purchase within the continental United States subject, of course, to State regulations. Our staff will package your selection for you. Name, address, and telephone number are required of both the shipper and the recipient. Email address of the shipper is required (preferred) for all orders. Charges will be determined at the time of purchase based on contents of package and the shipping destination. Packages will be shipped within 2 business days of order placement.

Shipping charges are non-refundable. Some restrictions may apply. Wines may be only shipped to and received by adults 21 years of age or older.

DELIVERY

Arrangements can be made for local delivery. Arrangements for delivery beyond that area may be able to be accommodated.  Name, address, and telephone number are required of both the shipper and the recipient. Email address of the shipper is required (preferred) for all orders. Charges will be determined at the time of purchase based on contents of package and delivery destination. Packages will be delivered within 2 business days of order placement.

Class/Event Policy
Gibby’s Wine Den reserves the right to cancel any class or event without sufficient registrations. Classes and events must be paid for at the time of registration. Credit will be issued for another class or event with a minimum 48 hour cancellation. No credit will be issued for a late cancellation or non-attendance at a class or event.

Take it Personally

At Gibby’s we can assist in the design of custom labels to commemorate a special person, a significant day, or a special event. We can use your design and your pictures or we will design for the occasion.

Cellar Start up and Management

Have you started your collection and are not sure where to go with it? Gibby’s can assist in organizing, choosing the correct fixtures, and selecting the wines to fill the shelves.

Privacy
Gibby’s Wine Den holds the highest respect for its customers and our firm commitment to your privacy. When you sign up to be added to our email list, be assured that we do not sell or share this list with any other organization. By providing your name and email, you are automatically added to the email list. Sometimes, due to technical glitches, you may experience difficulty receiving our emails. If you do not receive them, please contact us so we can research and resolve the problem! If at anytime you would like to be removed from our email list, simply contact us. Your information will be removed from the list immediately.

Security
Gibby’s Wine Den recognizes the importance of protecting the credit card information of our customers. Please be assured that if you place an order via your information is destroyed immediately unless you direct us to keep it on file.

To place an order, call 630.208.6424 or fax to 630.232-7231 with your credit card information. After placing your order, please note that no order will be considered complete until payment has been submitted.

Policies
You must be at least 21 years of age to purchase wine or beer from Gibby’s Wine Den. By placing your order you have represented to Gibby’s Wine Den that you are at least 21 years of age. All wines delivered and shipped must be received by an adult of legal drinking age.

All first time customers will be required to submit proof of age via either email or fax.

Do you have a great idea for Gibby’s? Contact Us... We would love to hear about it!